Privacy Policy
Last Updated: 02/18/2026
1. Introduction
Super Massage (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you:
• Visit our website
• Book appointments online or in person
• Enroll in our annual membership program
• Receive massage services at our California location
• Communicate with us by phone, email, or text message
By using our services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of personal information:
A. Contact Information
• Full name
• Phone number
• Email address
• Date of birth
• Mailing address (if provided)
B. Appointment & Membership Information
• Appointment history
• Services received
• Therapist assignment
• Membership enrollment and renewal status
• Billing records
C. Health Information (Limited & Voluntary)
To safely provide massage services, we may collect limited health-related information that you voluntarily provide, including:
• Areas of pain or discomfort
• Injury disclosures
• Medical conditions relevant to massage
• Pregnancy status (if applicable)
We collect health information only to safely deliver services and not for marketing purposes.
D. Payment Information
• Transaction history
• Membership billing status
All credit/debit card payments are processed through secure third-party payment processors. We do not store full credit card numbers.
E. Website & Technical Information
When you visit our website, we may collect:
• IP address
• Browser type
• Device information
• Cookies (if enabled)
3. How We Use Your Information
We use personal information for legitimate business purposes, including:
• Scheduling and confirming appointments
• Providing massage services
• Managing annual memberships
• Processing payments
• Sending appointment reminders
• Sending marketing promotions (only if you opt in)
• Complying with legal obligations
• Preventing fraud or misuse
• Improving customer experience
We do not sell your personal information.
4. SMS & Email Communications
If you opt in to receive text or email communications, you may receive:
• Appointment reminders
• Service updates
• Membership notices
• Promotional offers
Message and data rates may apply. Consent to receive marketing messages is not required as a condition of purchase.
You may opt out at any time:
• Reply “STOP” to SMS messages
• Click “Unsubscribe” in emails
• Contact us directly
5. Annual Membership Data
If you enroll in our annual membership, we collect billing and renewal information. Membership information is retained for accounting and legal compliance purposes.
6. Sharing of Information
We do not sell or rent personal information. We may share information only with:
• Payment processors
• Business management or booking systems (e.g., scheduling software such as Zenoti)
• SMS and email communication providers
• Accountants or legal advisors
• Government authorities if legally required
All service providers are required to protect your information.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system can guarantee 100% security. You provide information at your own risk.
8. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
• Request access to personal information we collect
• Request deletion of personal information
• Request correction of inaccurate information
• Request information about categories of data collected
• Request information about data sharing
• Not be discriminated against for exercising privacy rights
To exercise your rights, contact:
Email: info@supermassageapp.com
Phone: 714-867-8100
We may verify your identity before processing requests. We do not sell personal information.
9. Children’s Privacy
Our services are not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. Minors ages 13–17 must have parental or guardian consent.
10. Data Retention
We retain personal information only as long as necessary to:
• Provide services
• Maintain business and tax records
• Comply with legal obligations
• Resolve disputes
Health intake information may be retained for liability protection.
11. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date. Continued use of our services constitutes acceptance of updates.
12. Contact Us
Super Massage
13762 Newport Ave Ste C
Tustin, CA 92780
Phone: 714-867-8100
Email: info@supermassageapp.com